Terms & Conditions
Carefully read the following Terms and Conditions. Your purchase or use of our products and services implies that you have read and accepted these Terms and Conditions.
Last updated on October 28, 2012
Terms & Conditions
Best-Byte hereby grants you a revocable, non-transferable and non-exclusive license to use the products sold through our web site by Best-Byte (the "products") in accordance with these Terms and Conditions (the "license") issued by Best-Byte.
By downloading a purchased or free product made by Best-Byte you agree to:
- Use it for one website domain ONLY, unless stated otherwise by Best-Byte.
- You are allowed to give away but not sell any free products made by Best-Byte as long as all references to Best-Byte and the archive itself are left intact without modification.
- You can't claim the downloaded product as your own. Please respect the time and effort spent to accomplish this work.
Please note that the removal of our copyright notices or any references to Best-Byte will forfeit your rights to any support or upgrades and may result in legal action to recover our loses. You will also forfeit your account with our site and be banned from further use. You may use each individual purchased product on a single website only, belonging to either you or your client. You have to purchase the same product again in order to make another project with the same product.
When you commission custom work from us a non refundable deposit of 50% will be required with the remainder due upon completion and before installation. Based on the feedback provided by you we will provide up to but not exceeding three redesigns, after which our contract to you will be severed with no further obligations to you. This is non negotiable. We will do our best to complete any custom work in the agreed time frame but there are no guarantees. Circumstances beyond our control can delay any agreed time frame for completion. Any installations are non refundable and include only the installation of the selected services and products. We are not responsible for and can not guarantee the fit or function of any installed products.
Best-Byte does not warranty or guarantee the products or services will meet your requirements or operate error free. We cannot guarantee they will function with all 3rd party products or web browsers. Please ensure that the browsers you use will work with the products as we can not guarantee that Best-Byte products will work with all browser combinations.
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are the property of Best-Byte. Our products and services are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products or services.
1. Support Channel
We provide free technical support for products made by Best-Byte only by our website or email. We reserve the right to prioritize commercial clients over others. Support is limited to the installation of the products only. All products where designed for and tested working with the default installation of OpenCart. There is no guarantee they will work with any of your customizations and this includes custom templates. Any and all modifications or changes to the products to work with your customizations or to fit your design or needs is up to you to apply. We can do custom modifications and changes to the products in an attempt to work with your customizations or fit your needs for a fee but there is no guarantee they will work with them. Please contact us with your information on what you want done and we will provide you with a quote of the fee. There is no support from Best-Byte for products not made by Best-Byte. You can get support for those products from the creators of those products.
2. Extent of our support
We only cover support for Best-Byte made products and can't give free general application or 3rd party products support that isn't related to our products. Free support is limited to the initial installation only and for anything after that paid support is available.
All products are designed for the latest version of the respected application and we cannot give a guarantee that the products will work with previous or future versions of the respected application. In some cases we may provide an upgraded version of the same product. Depending on the time and what is involved in upgrading the product we may provide a free upgrade from previous versions. In this case if you had purchased a downgraded version of the product you can get a free upgrade to our latest upgraded version. You will need to provide us with your purchase information for us to check against our records to see if you qualify for the free upgrade. Not all products will be upgraded to lthe latest applications versions and we reserve the right to choose which ones, if any, will be upgraded or provided for free upgrades.
Since Best-Byte is offering non-tangible irrevocable digital goods and services, we DO NOT issue refunds after the purchase, which you are responsible for understanding before purchasing any of our products or services.
In the event that any customer issues a chargeback request they will be immediately and permanently banned from making any future purchases from our site. There should never be any reason to request a chargeback. If you have not received your purchased product please contact us. If you are unhappy with our services please contact us immediately and we will do what we can to resolve the issue to your satisifaction.
Any and all fraudulent activity will be investigated and prosecuted under the full extent of the applicable laws. This includes but is not limited to falsifying information, unauthorized credit card and payment usage and copyright infrigements.
Best-Byte reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the price of products and services. Such notice may be provided at any time by posting the changes to the Best-Byte website.
Best-Byte reserves the right to change or modify current Terms and Conditions at any time with no prior notice. Therefore, we encourage you to review changes to our Terms and Conditions every time you visit this website. Further, Best-Byte reserves the right to modify or discontinue any portion of the membership. Best-Byte shall not be liable to you or any third party should Best-Byte exercise its right to modify, suspend, limit or discontinue any feature of the membership.